Shipping policy

We are committed to providing you with fast and reliable shipping. Here is our shipping policy:

* Orders are typically processed within 14 business days of being placed. This includes order verification, packing, and shipping preparation.

* Please note that processing times may vary slightly depending on the volume of orders  and immediate availability of stock.

* Once your order has shipped, delivery typically takes 3 to 5 working days within South Africa.

* You will receive a tracking number via SMS once your order has shipped.

* You can use the tracking number to monitor the status of your order on PEP PAXI COURIER Website 

*Once your order has arrived you will get an sms for collection at your nearest PEP STORE.

* Please ensure that your shipping address is correct and complete when placing your order.

* While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, carrier delays, or holidays may cause delays.

* We will keep you updated on any shipping delays and provide you with the latest information.